Indema Support

Information pertaining to our policies, terms and getting support. 

Company

Getting Support

Everything you need to get going on indema

Getting Started

Let's get you started for success with scheduling your onboarding with the team.

Scheduling your onboarding.

Reporting A Bug

Settings

How to set up your SMTP if you are a Google or Gmail user

Setting up SMTP (Google)

Setting up SMTP (Others)

Let's walk you through all of the settings so you are set up for success.

Everything Settings

Reports

Content Coming Soon

Articles that help everything projects in indema.

Projects

Accounting

Charging a tech fee helps cover the essential software, hardware, and training costs of running a modern interior design business.

How To Successfully Implement A Tech Fee

Creating an Estimate

Estimate PDF's

Client Views for Estimate

Client Views For Invoices

Financial Automation

Manage time, time billing and tracking hours. 

Time Billing + Management

Everything you need to know about tracking time.

Tracking Time

Billing clients through specific services and activities.

How to add services and activities

Everything Furniture, Fixtures + Equipment

FF+E

Everything you need to know about the web clipper.

Navigating the web clipper

Using Chrome Store to install the indema web clipper

Installing the indema web clipper

This article showcases everything you need to know about sourcing products within indema.

About Product Sourcing

Generating Advanced PDF Spec Packages

Importing Products

PDF Schedule

Contacts and communicating with them [Internal + external] 

Contacts + Communication

Adding Contacts + Vendors

Importing Contacts + Vendors

How can we help you?

Help Center

Improved

Fixed

Status

theindemacompany

Used for billing related and account related issues.

Used for custom development inquiries and support

In Review

Planned

In Progress

Completed

Rejected

Investigating

Need More Info

Testing / QC

Waiting on Dev Response

High Priority

Low Priority

Follow the development progress of our entire platform.

Next up

Shipped

Main Roadmap

<h1>Indema Support Team</h1>Hello@getindema.com | <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://getindema.com">getindema.com</a><a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://getindema.com/book-a-demo">BOOK A DEMO →</a> <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.getindema.com/features/free-interior-designer-resources-the-vault">FREE TEMPLATES &amp; TOOLS →</a> <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://calendly.com/indema/datamigration">GET A MIGRATION QUOTE →</a>Switching platforms? We migrate your data — done for you. <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://calendly.com/indema/datamigration">Book a call →</a>WORK/LIFE NOTICE: Please don't worry if this email arrives at an unusual time. I'm sending it when it best supports my work-life balance, and there's no need for a response.